Terms & Conditions

Welcome to VieraDoc. By using our website or translation services, you agree to the terms outlined here. These Terms & Conditions govern your access to our platform and define the rules of engagement between you as the user and VieraDoc, owned and operated by Viera Technologies.

Our services are intended to provide accurate, certified translations between English and Spanish for various official purposes, including immigration, academic, legal, and personal documentation. When you use our services, you agree to submit only documents that you are legally authorized to share and to provide accurate information necessary for processing.

All translated documents are delivered digitally, usually in PDF format, and are certified with a statement of accuracy. While we strive for prompt service — often within 24 hours — turnaround times can vary depending on document length, clarity, and current workload. Expedited services are available for time-sensitive requests.

Payment is required before delivery of the final translation. Our pricing is transparent, and we are committed to providing fair, flat-rate fees for the services you request. If you find any issues with the translation, we will make revisions free of charge to ensure the document meets your expectations and institutional requirements.

VieraDoc is not liable for the rejection of documents by third parties or institutions. While we take great care to meet all formatting and certification standards, final acceptance is subject to the policies of those institutions. We also disclaim liability for any indirect damages or delays arising from the use of our platform or services.

All content, design, and technology on this site is the intellectual property of Viera Technologies. Any unauthorized use or reproduction is strictly prohibited. These terms may be updated from time to time, and your continued use of the site signifies your acceptance of any changes. If you have questions about these Terms & Conditions or need clarification, feel free to reach out to us at support@vieradoc.com.