Have questions? We’ve got answers. Find quick, helpful information about our translation process, pricing, turnaround times, and what to expect when working with VieraDoc.
To get started, simply click the Translate button on this website and fill out the request form with your details, including your name, email, language pair, delivery speed, and uploaded documents. Our system will automatically validate your information to ensure everything is correct—like matching emails and acceptable file limits. Once validated, we’ll calculate your price and securely create a payment intent. Before submitting payment, you’ll see a detailed estimate so you know exactly what to expect. After payment is completed, we’ll send you an invoice and immediately begin working on your documents. We prioritize transparency every step of the way, so you're always fully informed.
We understand the urgency of your document needs—that’s why we guarantee all translations are completed within 24 hours. Deadlines matter to us, and we’re committed to delivering high-quality translations on time, every time. Need your document even sooner? Select our priority service at checkout to receive your documents in under 8 hours after checkout!
Yes! Our certified translations include a signed Certificate of Accuracy, which meets USCIS requirements. We ensure all documents are clear, complete, and accurate — ready for submission.
We specialize in translating official documents from Spanish to English and English to Spanish, including Birth, marriage, and divorce certificates, Passports, visas, and government-issued IDs, USCIS forms and immigration-related documents, Diplomas, transcripts, and academic records, Employment verification letters and contracts, Bank statements, tax returns, and utility bills, Police clearance records, Medical records, And many more!
We currently offer English to Spanish and Spanish to English certified translations only. If you're unsure whether we can help, just reach out!
You’ll receive a PDF copy via email with the certified statement.
Absolutely. We prioritize your privacy and handle all documents with the highest level of confidentiality. Your files and personal information are protected using secure, encrypted systems at every stage—from upload and translation to final delivery. Our team is trained to follow strict privacy protocols, ensuring your data remains safe and never shared without your consent.
A certified translation includes the translated document along with a signed statement from the translator (Certificate of Accuracy) affirming that the translation is complete and accurate to the best of their knowledge and ability. This is often required for legal or official use.
Yes, but the handwriting must be clear and legible. If parts are difficult to read, we’ll let you know before starting the translation.
Yes! We offer priority services for urgent translations — guaranteed within 8 hours or less.
Yes, we can translate multiple documents at the same time.
We stand by our work. If there’s anything you need corrected, we’ll revise it free of charge. Just let us know right away and we’ll make it right.
By default, we deliver certified translations as a secure PDF via email. If you need a physical copy mailed to you, contact us to support@vieradoc.com. Additional shipping fees may apply.
Yes! Our support team is here to help. You can reach out to support@vieradoc.com for quick assistance with any questions before, during, or after your order.
All translations are completed by experienced professionals and go through a careful review process to ensure accuracy, clarity, and completeness. Certified translations include a signed Certificate of Accuracy for added assurance.
Yes, we work with businesses and institutions for bulk or ongoing translation needs. Contact us directly to support@vieradoc.com to discuss your project and receive a custom quote.
We accept all major credit and debit cards through our secure checkout system. Your payment information is encrypted and never stored on our servers.
Yes. We carefully maintain the layout and structure of your original document as much as possible to ensure the translation matches the official format.
You’ll receive an email confirmation with your order details and estimated delivery time. Once your translation is complete, we’ll send the certified PDF to your email address. If we have any questions, we’ll reach out right away.
A certified translation includes a signed statement of accuracy. A notarized translation is a certified translation that is also notarized by a licensed notary public, verifying the translator's identity — not the accuracy of the translation itself. Some institutions may require notarization in addition to certification.
No. USCIS and most institutions do not allow self-translations. The translation must be done and certified by someone other than the document holder.
Have questions, ideas, partnership inquiries, or need to report an issue? We're here to help. Just fill out the form, and our team will respond as soon as possible.